ET, PHONE HOME
BUT DON'T USE VODAFONEWe left the States in July, and moved into our apartment here in September. During the month of August — to get our land line, mobile phones, and home internet set up — I made seven visits to the Vodaphone store (after I finally gave up on their major competitor, Movistar, following my fifth or sixth trip there). As you may remember, it was not the most pleasant process. I purchased — I thought — an international plan on our home phone. After receiving bills for our first two months, we discovered we did not in fact have the international plan on our home phone and were paying exorbitant rates for the few international calls we had made. (I sure am grateful we've been using skype, either video or computer-to-landline, for most of our international communications.)
So, Jerry phoned the English-language customer service line at Vodafone. I don't know why we bother. I understand we're in Spain, but I dont' think Vodafone should say they provide assistance in English when only two of the now-10 reps we've spoken with have actually been able to communicate in English better than I can communicate in Spanish (which is not saying much). This most recent call ended with the rep quoting a different (more expensive, of course) price for the international plan and saying he couldn't help us with anything else; we should go back to the store. That's about as good as customer service has been. So, I went back to the store. The people in the store are very nice, but, they didn't do the greatest job with the start-up of our account, nor have they ever given me correct information regarding installation, calling in, signing up, etc. I took several deep breaths and saw it through.
Of course, we will not get any money back, since they don't provide an official document that shows we've signed up for the international plan (I couldn't prove anything with my hand-written notes). But, we do now have the international plan. I added it to my cell phone instead of my home phone, so I have a text message confirming that I ordered the plan (and I will keep that text message forever... or at least until we move again). It's still not super cheap for calls, but it's a lot cheaper than not having it. And like I said, we have skype.
|MORE CHURROS & CHOCOLATE THIS EVENING. PREPARED FRESH JUST FOR US.|
NOT AT THIS ADDRESS
My next chore is to head back to our local bank. Four weeks after we opened our account, I went in and told our rep that Jerry had not received his debit card. He said to wait another week or two; it would come. Four weeks later, when my card suddenly stopped working, I went back to the bank. I was told I'd have to wait a week or two for my new card to arrive. I asked about Jerry's card and it was discovered that his card had been mailed to an incorrect address and had been returned as undeliverable. The address was corrected and a new card would arrive within two weeks, I was told. It's been five weeks.
I've been thinking I need to be whisked away from my oh-so demanding life of banking errors, and phone contracts and data plans (which I hate even when they're in English)...
|ANOTHER DELICIOUS LUNCH.|
Anyway, the only reason the thought of being whisked away (or the word whisk) is in my head is because Jerry threw together some eggs for lunch today. It was another beautiful revuelto. He had cut up all the ingredients — peppers, mushrooms, tomatoes, onions, and only he knows what else — and had broken the eggs into a large bowl.
|MAYBE I DIDN'T WHISK ANY EGGS,|
BUT I DID WHISK UP SOME REALLY GOOD SUDS.
I was dumb-founded. He couldn't possibly be serious, I thought. But he had this excruciatingly sincere expression. After a moment, all I could think to say was, "Are you serious?" He laughed.
Three hours later I found out he had actually been serious. I wonder who he thinks he's been living with for 30 years.